AI Receptionist (GoTo) pricing and alternatives
GoTo doesn't publish a price for AI Receptionist: you ask its sales team. GoTo doesn't state a free plan or trial.
What does AI Receptionist do?
AI Receptionist is built into the GoTo Connect phone system and answers calls 24/7. It answers routine questions from FAQ and knowledge-base content, books appointments, captures caller details with email and SMS follow-up, and routes callers to the right person. It supports 10+ languages and custom greetings.
What else should you know about AI Receptionist?
GoTo says calls are answered by AI only. GoTo doesn't state any security or compliance standard.
| Fact | As stated | Checked |
|---|---|---|
| Price | Contact sales | Oct 17, 2026 |
| Who answers | AI only | Oct 17, 2026 |
Who is AI Receptionist for, and what's the catch?
If your business already runs its phones on GoTo Connect, this receptionist sits inside the system you use, so there is no second tool for staff to learn.
The catch: it is sold with the GoTo Connect phone system, and the price comes only from sales. A business that wants a stated price could look at IONOS AI Receptionist: the Flex Plan is $39 a month, month to month, with a 30-day free trial.
What are the alternatives to AI Receptionist?
Other AI receptionists to compare with AI Receptionist are NonaCall (from $19 per month), Upfirst (from $20 per month, billed annually) and Zoom Virtual Agent Receptionist (from $25 per month, billed annually).
| Tool | Price as stated | Free plan or trial | Compliance it states | Checked |
|---|---|---|---|---|
| NonaCallNonaCall · Vendor site | From $19 per month | Free trial (3 days) | Not stated | Oct 17, 2026 |
| UpfirstUpfirst · Vendor site | From $20 per month, billed annually | Free trial (14 days) | Signs a HIPAA BAA | Oct 17, 2026 |
| Zoom Virtual Agent ReceptionistZoom · Vendor site | From $25 per month, billed annually | Free trial | Signs a HIPAA BAA | Oct 17, 2026 |
| DialzaraDialzara · Vendor site | From $29 per month | Free trial (7 days) | Not stated | Oct 17, 2026 |
| IONOS AI ReceptionistIONOS · Vendor site | From $39 per month | Free trial (30 days) | GDPR | Oct 17, 2026 |