Tidio Lyro AI Agent pricing and alternatives
Paid plans for Lyro AI Agent start at $32.50 per month (Lyro AI Agent plan). There's a free plan and a 7-day free trial.
What does Lyro AI Agent do?
Lyro AI Agent answers customer questions and performs recurring tasks. It has handoff and escalation rules for human agents. It runs on Tidio or plugs into help desks such as Zendesk, Intercom and Salesforce.
What else should you know about Lyro AI Agent?
Lyro AI Agent is priced by usage. Tidio cites SOC 2 Type II and GDPR and mentions HIPAA.
| Fact | As stated | Checked |
|---|---|---|
| Price | From $32.50 per month (Lyro AI Agent plan). | Oct 17, 2026 |
| Pricing model | Usage-based | Oct 17, 2026 |
| Free plan | Yes | Oct 17, 2026 |
| Free trial | Yes, 7 days | Oct 17, 2026 |
| Compliance the vendor states | SOC 2 Type II, GDPR, Mentions HIPAA | Oct 17, 2026 |
Who is Lyro AI Agent for, and what's the catch?
Suits a small online business that wants to test AI support cheaply: Tidio has a free plan and a 7-day free trial of all features, and says it completed its 2026 SOC 2 Type II audit.
The catch: costs follow usage at $0.5 per conversation, so a busy month raises the bill. The stand-alone agent starts at $32.50 a month for 50 conversations. Chatling has a free plan, with Starter at $21 a month, billed $250 annually.
What are the alternatives to Lyro AI Agent?
Other AI customer service software to compare with Lyro AI Agent are Chatling (from $21 per month, billed annually), Chatbase (from $32 per month, billed annually) and Hugo (from $45 per month).
| Tool | Price as stated | Free plan or trial | Compliance it states | Checked |
|---|---|---|---|---|
| ChatlingChatling · Vendor site | From $21 per month, billed annually | Free plan | GDPR | Oct 17, 2026 |
| ChatbaseChatbase · Vendor site | From $32 per month, billed annually | Free trial (7 days) | SOC 2 Type II, GDPR, Mentions HIPAA | Oct 17, 2026 |
| HugoCrisp · Vendor site | From $45 per month | Free trial (14 days) | Not stated | Oct 17, 2026 |
| BotpressBotpress · Vendor site | From $150 per month, billed annually | Free plan, Free trial | GDPR, Mentions HIPAA, SOC 2 Type II | Oct 17, 2026 |
| eesel AIeesel · Vendor site | From $299 per month | Free trial | Signs a HIPAA BAA | Oct 17, 2026 |