Chatbase pricing and alternatives
Chatbase starts at $32 per month, billed annually (Hobby plan). There's a 7-day free trial.
What does Chatbase do?
Chatbase builds an AI support agent trained on a business's help center, FAQs and past tickets. It answers customer questions, takes actions in connected tools and hands off complex issues with context. It can be deployed across chat, email and voice.
What else should you know about Chatbase?
Chatbase cites SOC 2 Type II and GDPR and mentions HIPAA.
| Fact | As stated | Checked |
|---|---|---|
| Price | From $32 per month, billed annually (Hobby plan). | Oct 17, 2026 |
| Free trial | Yes, 7 days | Oct 17, 2026 |
| Compliance the vendor states | SOC 2 Type II, GDPR, Mentions HIPAA | Oct 17, 2026 |
Who is Chatbase for, and what's the catch?
Suits a small online business that wants its first AI support agent on a modest budget: Hobby is $32 a month billed yearly, and Chatbase says it is SOC 2 Type II compliant and supports GDPR.
The catch: no free plan is stated and the trial lasts 7 days, which is short for training an agent on your content. Chatling has a free plan, with Starter at $21 a month billed $250 annually.
What are the alternatives to Chatbase?
Other AI customer service software to compare with Chatbase are Chatling (from $21 per month, billed annually), Lyro AI Agent (from $32.50 per month) and Hugo (from $45 per month).
| Tool | Price as stated | Free plan or trial | Compliance it states | Checked |
|---|---|---|---|---|
| ChatlingChatling · Vendor site | From $21 per month, billed annually | Free plan | GDPR | Oct 17, 2026 |
| Lyro AI AgentTidio · Vendor site | From $32.50 per month | Free plan, Free trial (7 days) | SOC 2 Type II, GDPR, Mentions HIPAA | Oct 17, 2026 |
| HugoCrisp · Vendor site | From $45 per month | Free trial (14 days) | Not stated | Oct 17, 2026 |
| BotpressBotpress · Vendor site | From $150 per month, billed annually | Free plan, Free trial | GDPR, Mentions HIPAA, SOC 2 Type II | Oct 17, 2026 |
| eesel AIeesel · Vendor site | From $299 per month | Free trial | Signs a HIPAA BAA | Oct 17, 2026 |