Chatling pricing and alternatives
Paid plans for Chatling start at $21 per month, billed annually (Starter plan). There's a free plan.
What does Chatling do?
Chatling is an AI agent builder for customer support. The agent can scan knowledge base articles to answer questions, take actions and run multi-step workflows during conversations, and route handed-off conversations to a team or agent. It connects to channels such as WhatsApp, Instagram and Telegram.
What else should you know about Chatling?
Chatling cites GDPR.
| Fact | As stated | Checked |
|---|---|---|
| Price | From $21 per month, billed annually (Starter plan). | Oct 17, 2026 |
| Free plan | Yes | Oct 17, 2026 |
| Compliance the vendor states | GDPR | Oct 17, 2026 |
Who is Chatling for, and what's the catch?
Suits a small shop or service business that wants to start free and keep costs low later: the free plan gives 200 AI credits, and Starter is $21 a month billed $250 annually.
The catch: usage runs on AI credits, with 1,750 on Starter, and no trial of paid plans is stated. Lyro AI Agent from Tidio also has a free plan, and paid use starts at $32.50 a month from 50 Lyro AI conversations.
What are the alternatives to Chatling?
Other AI customer service software to compare with Chatling are Chatbase (from $32 per month, billed annually), Lyro AI Agent (from $32.50 per month) and Hugo (from $45 per month).
| Tool | Price as stated | Free plan or trial | Compliance it states | Checked |
|---|---|---|---|---|
| ChatbaseChatbase · Vendor site | From $32 per month, billed annually | Free trial (7 days) | SOC 2 Type II, GDPR, Mentions HIPAA | Oct 17, 2026 |
| Lyro AI AgentTidio · Vendor site | From $32.50 per month | Free plan, Free trial (7 days) | SOC 2 Type II, GDPR, Mentions HIPAA | Oct 17, 2026 |
| HugoCrisp · Vendor site | From $45 per month | Free trial (14 days) | Not stated | Oct 17, 2026 |
| BotpressBotpress · Vendor site | From $150 per month, billed annually | Free plan, Free trial | GDPR, Mentions HIPAA, SOC 2 Type II | Oct 17, 2026 |
| eesel AIeesel · Vendor site | From $299 per month | Free trial | Signs a HIPAA BAA | Oct 17, 2026 |