Ruby pricing and alternatives
Ruby starts at $250 per month (50 minutes per month plan). Ruby doesn't state a free plan or trial.
What does Ruby do?
Ruby is a live virtual receptionist service that uses AI to support its human receptionists. A tool called Call Nav pulls up relevant insights during calls, and AI produces call transcripts, caller sentiment insights and robocall filtering. AI features are included at no extra cost in every plan.
What else should you know about Ruby?
Ruby says it serves small business and construction and home services. Ruby says calls are answered by people only. Ruby says it signs a HIPAA BAA.
| Fact | As stated | Checked |
|---|---|---|
| Price | From $250 per month (50 minutes per month plan). | Oct 17, 2026 |
| Who answers | Human only | Oct 17, 2026 |
| Built for | Small business, Construction and home services | Oct 18, 2026 |
| Compliance the vendor states | Signs a HIPAA BAA | Oct 17, 2026 |
Who is Ruby for, and what's the catch?
If you want every caller to reach a real person rather than a bot, Ruby fits, and customers who need HIPAA-compliant service can get a Business Associate Agreement.
The catch: the entry plan is $250 a month for just 50 minutes, and no free trial is stated. Moneypenny's entry plan is $69 a month for 25 calls, with extra calls at $2.49.
What are the alternatives to Ruby?
Other AI answering services to compare with Ruby are Ambs Call Center AI Receptionist (from $19 per month), Moneypenny (from $69 per month) and Go Answer AI Receptionist (from $95 per month).
| Tool | Price as stated | Free plan or trial | Compliance it states | Checked |
|---|---|---|---|---|
| Ambs Call Center AI ReceptionistAmbs Call Center · Vendor site | From $19 per month | Not stated | Not stated | Oct 17, 2026 |
| MoneypennyMoneypenny · Vendor site | From $69 per month | Not stated | Not stated | Oct 17, 2026 |
| Go Answer AI ReceptionistGoAnswer · Vendor site | From $95 per month | Free trial (14 days) | Not stated | Oct 17, 2026 |
| Posh AI ReceptionistPosh · Vendor site | From $130 per month | Free trial (7 days) | Not stated | Oct 17, 2026 |
| Abby’s AI ReceptionistAbby Connect · Vendor site | From $165 per month | Free trial (14 days) | Not stated | Oct 17, 2026 |