Glassix pricing and alternatives
Glassix shows no price on its pages. There's a 30-day free trial.
What does Glassix do?
Glassix is a unified customer service inbox with AI features. A support bot automates answers to frequently asked questions, while AI tags conversations, writes summaries and suggests replies to support agents in real time. It also includes a knowledge base and SLA-based prioritization of conversations.
What else should you know about Glassix?
Glassix cites GDPR.
| Fact | As stated | Checked |
|---|---|---|
| Price | No price shown on its pages | Oct 17, 2026 |
| Free trial | Yes, 30 days | Oct 17, 2026 |
| Compliance the vendor states | GDPR | Oct 17, 2026 |
Who is Glassix for, and what's the catch?
Suits a support team that answers the same questions every day: Glassix says its Support Bot can automate responses to up to 41% of frequently asked questions. The 30-day free trial needs no credit card.
The catch: no pricing page was found for Glassix, so no price after the trial is stated. Zendesk AI agents come with every Suite and Support plan, and Support Team is $19 agent/month, paid yearly.
What are the alternatives to Glassix?
Other AI customer service software to compare with Glassix are Chatling (from $21 per month, billed annually), Chatbase (from $32 per month, billed annually) and Lyro AI Agent (from $32.50 per month).
| Tool | Price as stated | Free plan or trial | Compliance it states | Checked |
|---|---|---|---|---|
| ChatlingChatling · Vendor site | From $21 per month, billed annually | Free plan | GDPR | Oct 17, 2026 |
| ChatbaseChatbase · Vendor site | From $32 per month, billed annually | Free trial (7 days) | SOC 2 Type II, GDPR, Mentions HIPAA | Oct 17, 2026 |
| Lyro AI AgentTidio · Vendor site | From $32.50 per month | Free plan, Free trial (7 days) | SOC 2 Type II, GDPR, Mentions HIPAA | Oct 17, 2026 |
| HugoCrisp · Vendor site | From $45 per month | Free trial (14 days) | Not stated | Oct 17, 2026 |
| BotpressBotpress · Vendor site | From $150 per month, billed annually | Free plan, Free trial | GDPR, Mentions HIPAA, SOC 2 Type II | Oct 17, 2026 |